CAREERS
Position: FOH Manager
Description: There are some big things happening at Royal City Brewing and we’re looking for the right person to help us grow. We're looking for someone who is passionate about beer, food, and hospitality to join us and lead our Front of House team.
Would you like to be a key part of our Guelph brewery as it expands? Are you excited to work in a small, energetic, locally-focused business? Are you a hands-on type person with excellent attention to detail?
Duties, Responsibilities, Minimum Requirements & Assets:
-
3 years experience in a restaurant management or supervisory role
- The ability to work a flexible schedule to accommodate business hours - mostly evenings and weekends
- Proven ability to lead and motivate a team
- Proven ability to identify needs and opportunities
- Strong verbal and interpersonal communications skills
- Ability to work in a fast paced environment
- Ability to build systems and procedures
- Smart Serve Certification
- Inventory management experience an asset
- Draught maintenance experience and asset
- A beer certification such as Prud’homme or Cicerone an asset
- Experience managing online shopping platforms an asset
The FOH Manager is responsible for:
- Overseeing all aspects of service, including maintaining service standards, cleanliness, and opening/closing checklists
- Serving guest when necessary
- Confidently and politely addressing customer questions and concerns
- Maintain good customer and public relations with guests, vendors, suppliers, and the community at large
- Recruitment and training of FOH staff
- Scheduling all FOH shifts weekly
- Inventory management
- Working with the rest of the management team to develop marketing and sales initiatives
Please Note: Royal City Brewing is committed to fostering a positive and progressive workforce reflecting our diverse community. We aim to provide fully accessible content & equal opportunity. If you require alternate formats or need assistance understanding this job posting, please contact us at info@royalcitybrew.ca